Most high level network strategy studies or designs generally start with a need to understand the current costs and operational status of the site or network.   This will generally involve……

EQUIPMENT AND SERVICES AUDIT AND
BILL CHECK

Independent site audits and billing accuracy checks of Service Provider bills are generally very cost effective.  We have saved up to $400,000 for individual clients.


TRAFFIC STUDIES-(Audit the Operation)

A Traffic Study provides an audit of the call traffic that is being carried by a PABX or Key Telephone System (KTS).  The results regularly highlight:

     o unprogrammed lines  in the PABX and the public exchange
     oservices that are locked up
     oover equipped telephone services
     ocalls directed to the wrong route, carrier or service
     othe potential for a private network.

We have consistent success in identifying such issues using traffic measurement equipment and software developed by Oscom Consultants.


CARRIER SELECTION MODELING AND
ANALYSIS

We assist with the selection of the most suitable carrier and services for an organisation by modeling real traffic data from a site.

BILL MANAGEMENT OUTSOURCING

Outsourcing of the Telecommunication Bill Management allows an organisation to access specialist skills to:

• Eliminate redundant inventory and charges

• Identify billing errors and ghost charges

• Eliminate inefficient inventory

• Identify inappropriate service use

• Recommend a more appropriate service

TELEPHONE RESPONSIVENESS CHECKING

We check the answering responsiveness of Operators and extensions. 

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